Haday E-Mart Shipping Policy

Haday E-Mart Shipping Policy

1. Introduction Welcome to Haday E-Mart! Our shipping policy is designed to ensure a smooth and transparent delivery experience for our customers. We adhere to the regulations of Pakistan.

2. Shipping Methods & Delivery Time

• We offer standard and express delivery options across Pakistan.
• Standard delivery takes 3-7 business days, while express delivery takes 1-3 business days, depending on the location.
• Orders are processed within 24-48 hours of confirmation.

3. Shipping Charges

• Shipping charges vary based on the product weight, size, and delivery location.
• Free shipping may be offered on selected products or during promotional periods.
• Any additional handling charges will be displayed at checkout.

4. Order Tracking

• Once the order is shipped, customers will receive a tracking number via email/SMS.
• Orders can be tracked through our website or Hadaya E-Mart’s tracking system.

5. Delivery Restrictions

• We currently ship across all major cities in Pakistan. However, delivery to remote areas may take longer or be unavailable.
• Certain items may have shipping restrictions due to local regulations or logistics constraints.

6. Failed Delivery Attempts

• If a delivery attempt fails due to incorrect address details or unavailability of the recipient, our team will attempt to contact the customer for rescheduling.
• If multiple delivery attempts fail, the order may be canceled, and a refund (excluding shipping charges) will be processed.

7. Damaged or Missing Items

• If an item arrives damaged or is missing, customers must notify us within 24 hours of delivery.
• We may require photographic proof to process claims.

8. Changes to Shipping Policy

• Haday E-Mart reserves the right to modify this shipping policy as per business requirements and regulatory updates.